Terms & Conditions

CURRENT PROMOTIONS

12 Days of Christmas - DAY 7

Offer is available from 9am AEDT Thursday 7th December, 2023 and ends at 9am AEDT Friday 8th December, 2023. Offer is available online at tigerlily.com.au. The offer is as follows; Spend $100, receive a free Tigerlily Bauble; Spend $200, receive a free Tigerlily Small Mimi Purse; Spend $300, receive a free Tigerlily Toiletry Bag. For all Gift with Purchase promotions, if a return is made you will be refunded the purchase amount less the amount of the gift, or return the gift along with the other purchased items if you do not wish to pay for the gift. The free gift will be applied at checkout online automatically once the designated spend amount of product has been added to the cart. Offer is subject to availability and while stocks last. Due to the high volume of demand and if website difficulties are experienced Tigerlily cannot guarantee the availability of stock. Promotion may be extended or changed at Tigerlily’s discretion.

 

12 Days of Christmas - DAY 6

Instagram competition will run from 9am AEDT Wednesday 6th December, 2023 and will close at 9am AEDT Thursday 7th December, 2023. The prize includes: a Tigerlily Sleep Set of the winners choice for 6 winners. Winners can choose between the “Eliza Sleep Set” and “Eliza Kimono” or the “Luna Adara Cami & Nelda Short” set and “Luna Korrine Robe”. Winners will be tagged in a Tigerlily Instagram story, and notified via Instagram DM to the account they entered the competition. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 5 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected. Promotion may be extended or changed at Tigerlily’s discretion.

 

12 Days of Christmas - DAY 5

Offer is available from 9am AEST Tuesday 5th December 2023, and ends at 9am AEDT Wednesday 6th December, 2023. Offer applies to styles found under the "Dresses" category on the website tigerlily.com.au and all Tigerlily stores, and is valid for full price and sale Dress items. 15% off discount will be automatically applied at checkout. Offer is subject to availability and while stocks last. Due to the high volume of demand and if app difficulties are experienced Tigerlily cannot guarantee the availability of stock. Products purchased that are 40% and over off will be final sale unless faulty.Offer cannot be used in conjunction with other Offers, redeemed against prior purchases and is not available on shipping or handlings fees. Offer is not available on the purchase of gift cards/eVouchers. Promotion may be extended or changed at Tigerlily's discretion.

 

12 Days of Christmas - DAY 4

Instagram competition will run from 9am AEDT Monday 4th December, 2023 and will close at 9am AEDT Tuesday 5th December, 2023. The prize includes: a Tigerlily Collar and Lead Set and $100 Tigerlily Voucher for 4 winners. Winners will be tagged in a Tigerlily instagram story, and notified via Instagram DM to the account they entered the competition. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 5 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected. Promotion may be extended or changed at Tigerlily’s discretion.

 

20% Off AFTERPAY DAY SALE

AUGUST 17th at 7:00AM PST - AUGUST 20th at 11:59PM PST

Offer is available from 12am AEST 16th August 2023 and is available for a limited time only. Offer is available online at https://tigerlilyswimwear.com. Styles purchased which are marked as FINAL SALE, are final sale unless deemed faulty.

Offer is valid for full price + sale items and applies to all styles. 20% off discount will be applied at checkout automatically online. Offer is subject to availability and while stocks last. Due to the high volume of demand and if website difficulties are experienced Tigerlily cannot guarantee the availability of stock. Offer cannot be used in conjunction with other Offers, redeemed against prior purchases and is not available on shipping or handling fees. Offer is not available on the purchase of gift cards/eVouchers. Promotion may be extended or changed at Tigerlily’s discretion. 

 

Sign Up Offer - 10% Off Your First Purchase 

Your 10% Off code can only be used once per customer on a full price item/s over $100 for their first order and cannot be used in conjunction with any other discount code or current promotional activity. The offer is not available on prior purchases, gift cards, shipping & handling or taxes and can only be used online. 

 

 

 

 

TRAVEL CLUB REWARDS 

Terms & Conditions

These are the Terms and Conditions of the Travel Club Rewards Loyalty Programme by Tigerlily Aust Pty Ltd (Subject to Deed of Company Arrangement) (ABN 12 617 502 904) effective as at 26 October 2022.

 

1. Participation and Membership

1.1 Tigerlily is pleased to offer you the opportunity to participate in our Travel Club Rewards Loyalty Program. Travel Club Rewards works by offering participants certain Rewards according to their level of spend on the Tigerlily website and for making Referrals to New Customers. 

1.2 Membership in Travel Club Rewards and its Rewards are offered at the sole discretion of Tigerlily.

1.3 You may apply to become a Member of the Travel Club Rewards if you are aged 18 years or over and have a current valid email address.

1.4 To become a Member, you will be required to provide your email address and physical address for delivery of Rewards. You may also provide additional information when you create your Membership account, such as your date of birth so that you may receive birthday Rewards.

1.5 Membership is valid from the date of joining. 

1.6 Tigerlily will not accept any liability for any Member email that is misdirected, lost or not received.

1.7 To become a Travel Club Rewards Member, you must register online at https://tigerlily.com.au/pages/loyalty-rewards. By applying to become a Member you fully and unconditionally accept and agree to these Terms and Conditions and to the Tigerlily Customer Terms and Conditions available at https://tigerlily.com.au/pages/terms-of-useIf you do not agree with these Terms and Conditions or the Tigerlily Customer Terms and Conditions, you must not apply to become a Member or, if you are currently a Member, you must terminate your Membership by contacting us.

1.8 We may refuse your application to become a Member for any reason, in our absolute discretion.

1.9 Employees of Tigerlily, and/or individuals receiving a discount or free product to represent the Tigerlily brand are not eligible to become a Member. 

1.10 If you do not produce Personal Information to Tigerlily we will be unable to provide Rewards (wholly or in part) to you. 

1.11 It is your responsibility to inform us immediately if your personal details change (including, but not limited to, your email address, postal address or phone number). If we do not have your correct and up to date personal details, we may not be able to contact you about your account or send you offers or Rewards, and we may also restrict operations on your account (such as redemption).

 

2. Spend

2.1 Members may increase their Spend Balance by making Qualifying Purchases of Products.

2.2 Members must place a transaction when logged in to their Travel Club Rewards account in order for a purchase on the Tigerlily website to count towards their Spend Balance. If a Member uses the guest checkout to make a purchase, the purchase cannot be guaranteed to count toward their Spend Balance. 

2.3 Cancelled orders or purchases deemed to be wholesale quantities for the purposes of resale or of a commercial nature will not count towards a Member’s Spend Balance. Retail limits apply to all products per person by day. If these retail limits are exceeded, further purchases will not count towards the Member’s Spend Balance.

2.4 The purchase of gift cards will count towards Member’s Spend Balance, however the redemption of gift cards will not.

2.5 Spend does not include decimal points and is rounded down to the nearest whole number for 49 cents and under and rounded up for 50 cents or more. Shipping charges, discounts vouchers, taxes, and fees are not eligible to be counted toward a Member’s Spend Balance.

2.6 Items on promotion will count towards a Member’s Spend Balance at the discounted price. 

2.7 Spend Balance is calculated in the currency of the country in which the Member created their Member profile. For example, Spend Balance will be calculated in Australian Dollars (AUD) for Member’s who have registered in Australia, whereas for Members who have registered in New Zealand, their Spend Balance will be calculated in New Zealand Dollars (NZD).

2.8 Spend Balance is calculated after GST has been been removed. (Example - Item is $199.00 10% ($19.90) will not be added to the points balance).

 

3. Level movement 

3.1 Members are allocated to levels on the basis of their Spend Balance (a Member's 'Status'). Once a Member’s Spend Balance surpasses a one of the following thresholds, their Status will be increased:

3.1.1 Level 1: Travel Club Member with Spend Balance of less than or equal to $499

3.1.2 Level 2: Silver Cabana with Spend Balance of more than $500 yet equal to or less than $749

3.1.3 Level 3: Gold Oasis with Spend Balance of more than $750 yet equal to or less than $1499

3.1.4 Level 4: Platinum Paradise with Spend Balance of $1500 or over.

3.2 When a Member with an existing Tigerlily customer profile joins the Travel Club Rewards, their Spend from 1st September 2022 of joining the Travel Club Rewards will count toward their Spend Balance and will determine the Status they will initially be allocated. The Member’s existing Tigerlily customer profile must be associated with the same email used to sign up to the Travel Club Rewards.

3.3 All new Members without an existing Spend Balance will enter the Travel Club Rewards with a Status of Level 1. 

3.4 A Member’s Spend Balance is reviewed annually from the date the Member joins the Travel Club Rewards. Once a Member moves up a Status, their annual calculation date resets. 

3.5 Spend can take up to 48 hours to appear in a Member’s Spend Balance on their account. 

 

4. Rewards

4.1 The Travel Club Rewards operates by attributing different Rewards (as nominated by Tigerlily from time to time) to Members according to their Status.

4.2 Members can view their Rewards at any time on their Member profile on the Tigerlily website.

4.3 Tigerlily will endeavour to notify the Member via email when the Member is entitled to a Reward or the Member moves up or down to a different Status in the Travel Club Rewards. If a Member unsubscribes from Travel Club Rewards emails, their Rewards balance will be viewable online only. 

4.4 At its sole discretion, Tigerlily may award a Member with a Reward due to the Member’s purchasing behaviour, as a general incentive and/or for the purposes of promotional activities.

4.5 Tigerlily reserves the right to withdraw, cancel or vary the distribution of Rewards without notice and at any time for any reason whatsoever in its absolute discretion.

4.6 Rewards that are awarded in error or earned fraudulently may be revoked by Tigerlily in its absolute discretion.

4.7 Rewards cannot be sold, transferred or assigned and are not redeemable for cash or any other like instruments, including (but not limited to) gift vouchers, gift cards, cheques and credit notes. Rewards do not represent legal tender in any country.

4.8 If a Reward is used as part of a transaction, only the money spent on Products in addition to the Reward will count towards the Members’ Spend Balance. 

4.9 If a Membership is terminated, all outstanding and future Rewards will no longer be valid and will be rendered null and void.

4.10 When a Member returns a purchase for a refund, the net amount of the transaction will be deducted from the Member's Spend Balance.  If a Reward was previously awarded as a result of a purchase returned for a refund, the Reward and/or Spend Balance will be adjusted or reversed. This may result in the Member having a negative Spend Balance.

4.11 If an order is cancelled, Tigerlily may adjust or reverse Rewards and/or Spend Balance that was previously awarded to a Member in that transaction.  

4.12 A Reward must be used prior to the expiry date stated on the Tigerlily website or in communications with the Member. 

4.13 Rewards:

4.13.1 are not transferable; 

4.13.2 are not redeemable for cash, gift voucher or any other form of credit; 

4.13.3 may not be resold or applied to any previously placed orders; and

4.13.4 may not be used in conjunction with any other promotion.

 

Level 1 Status

Members with Level 1 Status qualify to receive the following Rewards (subject to these Terms and Conditions):

4.14 One of either:

4.14.1 ‘Birthday Reward’: A  ‘birthday reward’ is issued once every 12 months, 7 days before the Level 1 Member’s birthday (the Member must have entered a valid date of birth in the relevant section of their Member Profile prior to their birthday in order to receive this Reward). The birthday reward expires 14 days after date of issue; OR

4.14.2 Access to Member only promotions and competitions: issued from time to time by Tigerlily at its discretion and on such terms it sees fit.

 

Level 2 Status

Members with Level 2 Status are eligible to receive the following Rewards (subject to these Terms and Conditions):

4.15 One of either:

4.15.1 ‘Birthday Reward’: A ‘birthday reward’ is issued once every 12 months, 7 days before the Level 2 Member’s birthday (the Member must have entered a valid date of birth in the relevant section of their Member Profile prior to their birthday in order to receive this Reward). The birthday reward expires 30 days after date of issue; OR

4.15.2 Access to Member only promotions and competitions: issued from time to time by Tigerlily at its discretion and on such terms it sees fit

4.15.3 Early access to new brand/product launches, promotions & sales issued from time to time by Tigerlily at its discretion and on such terms it sees fit.

 

Level 3 Status

Members with Level 3 Status qualify to receive the following Rewards (subject to these Terms and Conditions):

4.16 One of either:

4.16.1 ‘Birthday Reward’: A ‘birthday reward’, is issued once every 12 months, 7 days before the Level 3 Member’s birthday (the Member must have entered a valid date of birth in the relevant section of their Member Profile prior to their birthday in order to receive this Reward). The birthday reward expires 60 days after date of issue; OR

4.16.2 Free Standard Shipping and Delivery: Level 3 Members qualify for free standard shipping on all orders regardless of the order size.  This benefit applies to Australian Customers only.

4.16.3 Priority access and invitation only Member only events: issued from time to time by Tigerlily at its discretion and on such terms it sees fit;

4.16.4 Early access to new brand/product launches, promotions & sales: issued from time to time by Tigerlily at its discretion and on such terms it sees fit.

 

Level 4 Status

Members with Level 4 Status qualify to receive the following Rewards (subject to these Terms and Conditions):

4.17 One of either:

4.17.1 ‘Birthday Reward’: A ‘birthday reward’, is issued once every 12 months, 7 days before the Level 3 Member’s birthday (the Member must have entered a valid date of birth in the relevant section of their Member Profile prior to their birthday in order to receive this Reward). The birthday reward expires 60 days after date of issue; OR

4.17.2 Free Express Shipping and Delivery: Level 4 Members qualify for free express shipping on all orders regardless of the order size.  This benefit applies to Australian Customers only.

4.17.3 Priority access and invitation only Member only events: issued from time to time by Tigerlily at its discretion and on such terms it sees fit;

4.17.4 Early access to new brand/product launches, promotions & sales: issued from time to time by Tigerlily at its discretion and on such terms it sees fit;

4.17.5 Early access to limited releases: issued from time to time by Tigerlily at its discretion and on such terms it sees fit.

4.17.6 Entry for a promotional trip (once a year): issued from time to time by Tigerlily at its discretion and on such terms it sees fit.

4.17.7 Bi-annual gift sent from Tigerlily issued from time to time by Tigerlily at its discretion and on such terms it sees fit.

 

5. Redemption of Rewards

5.1 To redeem any applicable Reward when transacting on the Tigerlily website, a Member must ensure they are logged into a valid account which is registered as a Member at the time of transacting.

5.2 When redeeming any applicable Reward, the Reward will be applied proportionally across each item purchased, based on the percentage of the total purchase price that each item purchased represents to the total purchase. 

5.3 Rewards cannot be redeemed in conjunction with any other offer unless otherwise indicated.

5.4 Rewards can be redeemed as payment for Afterpay, Klarna and Zip purchases at the time of purchasing before the first payment takes place. 

5.5 All Rewards have an expiry date as set out in clause 4.12, at which point the Reward will no longer be available for redemption. Tigerlily reserves the right to change the period in which a Reward may be used at any time without notice. The period in which a Reward may be used is the period stated in these Terms and Conditions at the time the Reward is awarded to the Member.

5.6 Tigerlily will not be held responsible or liable if Rewards are not able to be redeemed for whatever reason, unless that reason was a result of Tigerlily’s gross negligence or default. 

5.7 Rewards can only be redeemed once. 

5.8 Tigerlily reserves the right in its absolute discretion to exclude certain items and promotions from being redeemed by using Rewards.

5.9 If a Member wishes to return Products for any reason other than because the goods were faulty or misdescribed, any Reward redeemed or utilised during the original purchase of the Products being returned will be forfeited.

5.10 If a Member wishes to exchange Products that were purchased using a Reward, the Reward will be returned to the Member provided the exchange takes place on the same day as the return, otherwise Rewards will be forfeited. 

 

6. Refer a Friend 

6.1 If a current member of the Travel Club Rewards (‘Referrer’) Refers a New Customer (‘Referred Customer’) and the Referred Customer joins the Travel Club Rewards using the unique referral code provided by the Referrer, the Referred Customer will receive a Reward of $20 to be used toward any future purchase from Tigerlily that is of a value of $200 or more.

6.2 If the Referred Customer completes a purchase with Tigerlily using the Reward provided to them upon joining the Travel Club Rewards, the Referrer will receive a Reward after a minimum of 24 hours.

6.3 A Referred Customer who signs up to the Travel Club Rewards directly from a Referral will receive a Reward of $20 to be used toward any eligible future Tigerlily purchase of $200 or more. 

6.4 Where a Reward is used in connection with purchase from Tigerlily and any part of that purchase is subsequently returned by the Referrer or the Referred Customer, the maximum amount that the Referrer or the Referred Customer (as applicable) is entitled to be refunded is the amount of cash paid in connection with the purchase, subject to Tigerlily’s refund policy.

6.5 A Referrer may Refer a maximum of 100 New Customers, however they are only entitled to earn up to a maximum of $100.

6.6 The Referrer and the Referred Customer may be from the same household, provided that the Referred Customer is not an existing Tigerlily customer or Travel Club Rewards member.

6.7 A Referrer may not Refer themselves to be a Referred Customer (e.g. by using separate email addresses).  Tigerlily reserves the right to cancel any Travel Club Rewards accounts and revoke any Rewards awarded to a Referrer who Refers themselves. 

6.8 To be eligible to receive a Reward under this clause 6, the Referrer and Referred Customer must reside in the same country of residence as one another.

6.9 The Referred Customer understands that by signing up to the Travel Club Rewards in connection with a Referral, the Referred Customer consents and agrees to the disclosure of having created an Travel Club Rewards account and/or making a purchase from Tigerlily to the person who Referred the Referred Customer.

6.10 Tigerlily reserves the right to validate the eligibility of any Referred Customer with respect to whether they are a New Customer or otherwise in accordance with these terms and conditions, and may determine that any Referred Customer is ineligible to receive Rewards in its sole discretion.

 

7. Travel Club Rewards changes

7.1 Tigerlily reserves the right at all times to make any changes to these Terms and Conditions, as well as Membership Fees, or Rewards offered at its sole discretion, including but not limited to changing the rules governing Status movement and Rewards offered. 

7.2 Tigerlily may vary these Terms and Conditions from time to time by updating this webpage and will give Member’s at least 30 days notice of any material changes to these Terms and Conditions.

 

8. Termination and Transfer

8.1 Tigerlily reserves the right to suspend or terminate your Travel Club Rewards Membership and may cancel all or any Rewards and/or benefits that have been issued to you, if Tigerlily reasonably believes that:

8.1.1 you have breached these Terms and Conditions; or

8.1.2 a person has engaged or may engage in fraudulent conduct, or conduct is suspected to be fraudulent, in relation to your Travel Club Rewards Account.

8.2 Tigerlily reserves the right to terminate the Travel Club Rewards Loyalty Programme at any time by giving all Members at least 30 days prior written notice.

8.3 You may terminate your Travel Club Rewards Membership at any time by selecting ‘cancel membership’ in the wallet or by contacting our Customer Service Team. On receiving a notice of termination from you, your account will be recorded on the Tigerlily database as closed and you will cease to earn Rewards or receive any other benefits

9. Tigerlily Privacy Notice

9.1 When you create a Member profile, Tigerlily collects your personal information. Tigerlily collects this personal information for the purposes of providing Rewards to Members and sending marketing communications via email and SMS (which may include offers from partners or affiliates). The same information may also be used when you place an order with Tigerlily and for the other purposes set out in our Privacy Policy. We will manage your personal information in accordance with our Privacy Policy. (available at ​​https://tigerlily.com.au/pages/privacy-policy)

9.2 If you do not provide your personal information we will be unable to offer you the Rewards set out in these Terms and Conditions or will only be able to provide you with limited Rewards.

9.3 By registering for Travel Club Rewards, you agree to receive emails and SMS messages regarding your membership to the Travel Club Rewards from Tigerlily. These may include information about Spend, Status, Rewards, promotions (including from our partners/affiliates), events and programme updates, as well as other related materials at the discretion of Tigerlily. Existing Tigerlily customers acknowledge and agree that on application to the Travel Club Rewards they will be re-subscribed to receive those form of communication from Tigerlily that they had previously unsubscribed or opted out of receiving (email or SMS messages).

9.4 Members may unsubscribe from Travel Club Rewards and/or any other Tigerlily emails in the wallet or clicking the ‘unsubscribe’ link in an email received by Tigerlily and following the prompts. If you unsubscribe from Tigerlily emails, you'll still receive emails about your order, shipping, gift cards and gift voucher reminders. If you unsubscribe by contacting our team, it may take up to five days for your request to be processed.

9.5 Members may unsubscribe from Travel Club Rewards and/or other Tigerlily SMS messages on their Member profile on the Tigerlily website or in the wallet. 

  1. Governing Law

The laws in Victoria Australia govern this Agreement.  Each party submits to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia (Melbourne Registry) and irrevocably waives any right to object to proceedings being brought in those courts on the basis that proceedings have been brought in an inconvenient forum.

  1. Severability

Where any provision of these Terms and Conditions is or becomes illegal, invalid or unenforceable in any respect under the laws of Victoria then such provision shall be deemed to be severed from these Terms and Conditions and, if possible, replaced with a lawful provision which, as closely as possible, gives effect to the intention of Tigerlily under these Terms and Conditions and, where permissible, that shall not affect or impair the legality, validity or enforceability in that, or any other, jurisdiction of any other provision of these Terms and Conditions.

 

12. Limitation of liability

12.1 By enrolling in the Travel Club Rewards Loyalty Program, each Member agrees that Tigerlily and its affiliates and subsidiaries and its officers, directors, employees, representatives and agents (collectively, the ‘Released Parties’) will have no liability or responsibility whatsoever for, and shall be held harmless by Members or any person for, any liability for any losses or damages of any kind (direct or indirect), from any action taken or neglected to be taken with regard to the program, with the exception of errors in posting Spend Balance to Travel Club Rewards accounts.

12.2 The Released Parties are not responsible for: (a) loss or misdirection of, or delay in receiving, any Membership application, correspondence, information about qualifying purchases, or Rewards; (b) theft or unauthorized redemption of Spend Balance or Rewards or use of a Reward caused by circumstances beyond the reasonable control of Tigerlily or the Released Parties; (c) any acts or omissions of third parties; or (d) any errors published in relation to the Travel Club Rewards Loyalty Program, including, without limitation, any typographical errors, errors of description, and errors in the crediting or debiting of Spend Balance from Member accounts. Tigerlily reserve the right to correct, without notice, any errors. In no event shall the Released Parties be liable to any Member for any delay in or failure to perform due to causes beyond their control, including, without limitation, any act of God, and act of war, natural disaster, terrorism, or any act or omission of a third party.

12.3 Without limiting the foregoing, except as specifically provided otherwise in these Terms and Conditions, everything regarding the Travel Club Rewards Loyalty Program, including our Website and the Rewards, are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement (to the extent permitted by law). Some jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages or exclusion of implied warranties, so some of the above limitations or exclusions may not apply.

12.4 This clause 13 will survive termination of Member’s participation in the Travel Club Rewards Loyalty Program.

 

13. Definitions

In these Terms and Conditions:

"Travel Club Rewards" or “Travel Club Rewards Loyalty Programme” means the Rewards programme operated by Tigerlily providing Members with access to Rewards in accordance with these Terms and Conditions.

"Anniversary Date" means the date that the Member joined the Travel Club Rewards.

Rewards” means the products, discounts, offers, competitions, activities and events or arrangements offered or available to Members from time to time.

"Dollar or $" means Australian dollars for the Australia and New Zealand site, and for our International site, mean United States dollars USD, unless the context requires otherwise. 

Joining Date” means the calendar date that the Member joined the Travel Club Rewards. 

"Member" means you as a member of the Travel Club Rewards.

Membership” means your membership to the Travel Club Rewards.

"Member Emails" means emails that are sent from Tigerlily to a Member including emails about the individual’s Membership, the Travel Club Rewards Loyalty Programme, special offers, discounts, competitions and events.

"Member Profile" means the personal details of the Member.

Membership Fees” means the fees Tigerlily may apply for Travel Club Rewards Membership from time to time.

"Membership Form" means the online form required to be completed by you to become a Member.

New Customer” means a person who is not a member of the Travel Club Rewards and has not previously made a purchase with Tigerlily at the time of referral;  

Products” means any products sold on the Tigerlily Website. 

"Qualifying Purchase" means all purchases of Products made on the Website while logged in to an Travel Club Rewards account, excluding any cancelled orders or purchases which are returned for a refund.

Referral” means the process by which a current member of the Travel Club Rewards provides a unique referral code to a New Customer to be used by the New Customer in signing up to the Travel Club Rewards.  ‘Refer’ and ‘Referred’ have the corresponding meaning; 

Referral Program” means the program run by Tigerlily whereby Members are issued Rewards for Referring New Customers to the Travel Club Rewards, under the terms of clause 6

Referrer” has the meaning given in clause 6.1;

Referred Customer” has the meaning given in clause 6.1;

"Review Date" means the Member’s Anniversary Date or, if the Member has changed Status, the date that the Member most recently changed Status. 

Spend” means money spent on Qualifying Purchases using the Tigerlily Website. 

Spend Balance” means a Member’s net cumulative Spend after any discounts and returns have been applied on valid purchases during the rolling 12 month period following a Member’s Review Date.

Status” means a Member’s status as determined according to their Spend Balance and clause 4.12.

"Terms and Conditions" means these Terms and Conditions, as amended from time to time.

Website” means https://tigerlily.com.au/ or https://tigerlilyswimwear.com/ (or any replacement websites)

If you do not understand these Terms and Conditions or to contact the Customer Service Centre:

Email: hello@tigerlily.com.au

 

STUDENT BEANS

Welcome to our website (the “Site”). If you continue to browse and use the Site you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy and Cookie Policy and Copyright Notice govern Student Beans’ relationship with you in relation to the Site (the “Terms”).

You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms, along with other applicable terms and conditions, and that they comply with them. We recommend that you print a copy of these Terms for future reference.

Company information

Student Beans and the Site are operated by The Beans Group. We registered in England and Wales under company number 5486885 and have our registered office at 1 Vincent Square, London, SW1 2PN.

“Student Beans” is a registered trademark.

If you have any questions or comments about these Terms please contact us via the following email address help@studentbeans.com.

Accessing the Site

The use of the Site is subject to the following terms of use:

  1. you are 16 years of age or older;
  2. you do not use the Site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  3. you do not use the Site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  4. you do not use the Site to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  5. you do not engage in any defamatory, improper, indecent or offensive behaviour;
  6. you are not breaking any local, state, national or international law in your relevant jurisdiction by accessing the Site;
  7. you will treat the Site and its users with respect and will not partake in any conduct that could be considered bullying, harassment or insulting (as determined by us);
  8. you must provide us with accurate personal and contact information. You will only represent yourself and will not create false aliases or impersonate any other person (with or without their consent) while using the Site; and
  9. you do not breach any of the Terms.

You also agree not to access without authority, interfere with, damage or disrupt:

  1. any part of the Site;
  2. any equipment or network on which the Site is stored;
  3. any software used in the provision of the Site; or
  4. any equipment or network or software owned or used by any third party.

The content of the Site is for your general information and use only and it is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

Where the Site contains information uploaded by other users of the Site this information has not been verified or approved by us. The views expressed by other users on the Site do not represent our views or values.

The Site is subject to change without notice. Every time you wish to use the Site please check these Terms to ensure you understand the terms that apply at that time. These Terms were most recently updated on April 25th 2018.

Access to the Site and any related application is permitted on a temporary basis, and we reserve the right to withdraw or amend the Site and the service we provide without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.

We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the Site. You should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.

By obtaining a promotional code or accessing an offer or discount through Student Beans, you acknowledge that such offer or discount is subject to third party terms and conditions and it is your responsibility to review such terms and conditions before entering into any transaction with that third party.

Student Beans is not intended for individuals under the age of 16 years old. If you are under 16 years of age, you are not permitted to use the Site or the services provided by Student Beans and your registration may be revoked. By using the service, you confirm that you are at least 16 years of age.

We are the owner or the licensee of all intellectual property rights in the Site, its content and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.This material includes, but is not limited to, the design, layout, look, appearance and graphics of the Site. Reproduction is prohibited other than in accordance with the Copyright Notice, which forms part of these Terms .

All trademarks reproduced in the Site which are not the property of, or licensed to the operator, are acknowledged on the Site.

Our liability

Student Beans is committed to securing great student discounts. We work directly with retailers to supply students with valid discount codes. The student discounts displayed on the Site are provided without any guarantees, conditions or warranties to their accuracy. To the extent permitted by law, we, and any third parties connected to us hereby expressly exclude:

  1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  3. loss of income or revenue;
  4. loss of business;
  5. loss of profits or contracts;
  6. loss of anticipated savings;
  7. loss of data;
  8. loss of goodwill; and
  9. wasted management or office time; and
  10. for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We regularly audit our discount codes. However codes may run out, or stop working. Student Beans will contact the retailer to request new valid codes as soon as an issue emerges. Student Beans is not responsible for the validity of codes, and if there is an issue we cannot be held liable for any losses incurred.

Student discounts are usually only valid on full priced items and will often exclude sale items and other limitations set by the retailer. If a code is not working please check the retailer’s full terms and conditions.

Our discounts link to retailer’s websites. These links are provided for your convenience to provide further information. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Student Beans content

Student Beans is committed to promoting the most up-to-date and unique content possible while maintaining standards consistent with the Internet community and the societies of the world. Student Beans actively audits and approves content that goes live on the Site, however there may be instances where an individual deems a piece of our content to be offensive or inappropriate. In this case, please immediately email help@studentbeans.com] to notify us. Accordingly, Student Beans will NOT process, digitize, post, upload, store, share or otherwise display on the Site:

  1. Content or material that we believe is pornographic, obscene, or of an adult or sexual nature;
  2. Content or material that we believe is offensive, obscene or inflammatory, including but not limited to, expressions of bigotry, prejudice, racism, hatred and profanity;
  3. Content or material that exploits children under the age of 18 or posts or discloses any personally identifying information about children under the age of 18;
  4. Content or material promoting or providing instructional information about illegal activities, promoting harm or injury to any group, individual or cruelty to animals including, but not limited to: Instructions on how to assemble or use bombs, grenades or other weapons; and Disseminating personal information about another individual for malevolent purposes, including libel, slander, defamation or violation of an individual's right to privacy;
  5. Content or material that is defamatory of any person;
  6. Content or material that promotes violence;
  7. Content or material that promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  8. Content or material that is likely to deceive any person;
  9. Content or material that we that breaches any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  10. Content or material that is in contempt of court;
  11. Content or material that we believe likely to harass, upset, embarrass, alarm or annoy any other person;
  12. Content or material that gives the impression that the content emanates from us, if this is not the case;
  13. Copyrighted content or material that is used without the express permission of the owner; photographs and other images published in books, magazines, posters, calendars, websites and other media are generally protected by copyright law;
  14. Content or material that infringes or encroaches on the rights of others, including, but not limited to, infringement of privacy and publicity rights and harm to reputation; or
  15. Any links to the above.

You should be aware that in visiting the Site, you may be exposed to materials you consider to be offensive and you assume responsibility for your exposure. As stated above, if you run across something you deem to be offensive, please email [help@studentbeans.com] to notify us.

Transfer of your Data to Third Parties

We use your data to improve your experience. Our service means that we keep your data inside Student Beans unless we are required by law to disclose your data or you ask us or give us your permission to share it, for example:

  1. You ask us to or give us your permission to;
  2. To provide you with a discount or access to a partner’s platform; or
  3. If you agree to marketing emails and personalisation, to show you relevant messaging on your social media platforms, to let you know about Student Beans discounts we think you’ll enjoy.

When we share your data outside Student Beans we will:

  1. Always share it in a secure way;
  2. Make sure it’s treated consistently with the Privacy and Cookie Policy; and
  3. Not allow other companies to use it to contact you with their own marketing unless you give your permission.

If you have registered for a Student Beans account this will also allow you to login to third party partner websites and apps. To provide you with a seamless experience, it may be necessary to share your personal data with third party partner websites you choose to use your Student Beans login to access. We will only share what we need to in order to provide the service you are using and we will never routinely share all of the data we hold about you.

You accept our Privacy and Cookie Policy and agree that you will not do anything that shall compromise our compliance with the Privacy and Cookie Policy nor do anything contrary to the Privacy and Cookie Policy insofar as your use of the Site is concerned.

We will only use your personal data as set out in our Privacy and Cookie Policy.

We may amend the Privacy and Cookie Policy without notice and at our absolute discretion, and by continuing to use the Site you accept such changes.

Please note that where we provide links to third party websites, plug-ins and applications that are not affiliated with Student Beans such websites are out of our control and are not covered by this Policy. If you access third party websites using the links provided, the operators of these websites may collect information from you that could be used by them, in accordance with their own privacy policies. Please check these policies before you submit any personal data to these websites.

 

TERMS OF USE

The use of this website (“Site”) is governed by the policies, terms and conditions set forth below which constitute an agreement between users of the Site (“You”, “Your”) and Tigerlily Aust Pty Ltd (Subject to Deed of Company Arrangement) (ABN 12 617 502 904) ("We" "Us",”Our”). Please read them carefully. Your use of this site indicates Your acceptance of these terms and conditions, together with the documents referred to on it. Your placement of an order indicates Your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this site and these terms and conditions at any time. If You do not agree to be bound by these terms and conditions, You may not use or access this website.

 

REGISTRATION

To use some of the services or features made available to You on this Site You will need to register. When You register You are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of Your registration information change, please notify Us immediately. We may also change registration requirements from time to time. Please refer to our Privacy Policy for information about how we use Your data.

 

ELIGIBILITY

In order to make purchases on the Site You will be required to provide Your personal details. In particular, You must provide Your real name, phone number, e-mail address and other requested information as indicated. Furthermore, You will be required to provide payment details that You represent and warrant are both valid and correct and You confirm that You are the person referred to in the Billing information provided. The Site is available only to individuals and others who meet the terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to us. By making an offer to purchase merchandise You expressly authorise Us to perform credit checks. Furthermore, You agree that we may use Personal information provided by You in order to conduct appropriate anti-fraud checks. Personal Information that You provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

 

ORDERS

All orders are subject to acceptance and availability, and items in Your shopping basket are not reserved and may be purchased by other customers.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of Your order, nor does it constitute confirmation of our offer to sell. Unless You cancel Your order, acceptance of Your order and completion of the contract between You and Us will be completed when we email You to confirm the goods have been dispatched. We reserve the right at any time after receipt of Your order to accept or decline Your order for any reason. We may require additional verifications or information before accepting any order. We reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address. We provide goods only as a reseller to end user customers and do not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Us.

We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact You using the details provided. All received monies will be refunded using the method received.

 

PRICING POLICY

Prices shown on the Site are in Australian Dollars (“AUD”) and are inclusive of Goods & Service Tax (“GST”), unless You have selected an alternative country where GST is not chargeable. Prices are subject to change without notice.

You will be charged in AUD regardless of the Estimated Price where You have chosen to display an alternate currency. If You are a customer whose credit/debit card is not denominated in AUD, the final price will be calculated in accordance with the applicable exchange rate on the day Your card issuer processes the transaction. We are not liable for any difference between the Estimated Price quoted on the site and the actual Price charged to You for the Goods as determined by the conversion rate used by Your credit card provider or Paypal. There may be duties and taxes added to Your package by the destination country. You will be responsible for these upon delivery and are not included in Your order total. We do not have any control over these charges and unable to advise what they will be, as it is based on Your own countries regulations and compliance’s. For further information, please contact Your local customs office.

 

AVAILABILITY

We offer products for sale that are in stock and available for dispatch from our distribution centre OR are available on Pre-Order. We endeavour to only display products on our site that are available to purchase. Occasionally, if items are very popular they will sell out very quickly. In this case, You will be contacted within 48 business hours if we are unable to fill Your order and a full refund will be processed.

 

DELIVERY

The delivery times provided by Us are estimates only. We aim to deliver within the time indicated by Us at the place of delivery requested by you. We cannot guarantee delivery dates and we shall not be liable to You for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Please note that it might not be possible for Us to deliver to some locations. If this is the case, we will inform You using the contact details that You provide to Us when You make Your Order and arrange for cancellation of the Order or delivery to an alternative delivery address. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify You will be made using the details You provided.

On delivery of the Product, You may be required to sign for delivery, unless You grant Us authority to leave (“ATL”). If You grant ATL You understand and agree that this authority to leave gives Us and/or our selected couriers permission to leave the Order in question unattended by the front door – or, where applicable, at the reception or concierge’s desk – of the delivery address without obtaining a signature confirming delivery at the delivery location. In such circumstances, You understand and agree that by granting Us authority to leave, we and our couriers are released of all responsibility and liability for the Orders delivered and left unattended, and that this responsibility and liability transfer to You on delivery. If You are not available to take delivery or collection, we may leave a card giving You instructions on either re- delivery or collection from the carrier.

You agree to inspect the Product for any obvio Us faults, defects or damage before You sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with Us about it. The buyer is responsible for inspecting the goods for fault and notifying Us in accordance with our Returns Policy should there be a fault. Unless otherwise specified, responsibility and title in the Goods passes to You upon delivery. If You have specified a recipient who is not You for delivery purposes (for example as a gift) then You accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and transfer of responsibility in the same way. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

 

CHANGE OF ADDRESS

We cannot be held responsible for an incorrect address being entered on Your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after Your order is finalised, please contact Customer Service immediately. We will attempt to update any incorrect order details, however due to the fast processing within our distribution centre, some orders cannot be adjusted. Therefore, You should carefully check that Your Order is accurate before You submit it to us.

 

ORDER CANCELLATIONS

Once your order has been placed, it immediately starts going through our warehouse process. Therefore, we unfortunately cannot cancel or make any changes to your order even if it has not been shipped yet. You can view this on our FAQ page under 'Orders & Returns' https://tigerlily.com.au/pages/faq-2021
You are welcome to return any items provided they meet the terms of our Returns Policy. Please understand that unfortunately we are unable to accept the return of any final sale or clearance items back to our warehouse unless they are faulty or incorrect. You can view our Returns Policy in further detail at https://tigerlily.com.au/pages/returns

 

 

RETURNS

Please see - Returns Policy

 

PROMOTIONS AND DISCOUNTS

From time to time You may receive online offers and promotions which include a promotional or coupon code (“Code”) for use when shopping at Us. It is Your responsibility to ensure that the Code is valid, and that You enter the Code at the time of making Your purchase online. We cannot apply the Code retrospectively once You have submitted Your Order. Terms and conditions will apply to the use of the offer or promotion. Please read these carefully to make sure You can take proper advantage of these offers. Any Code is non-transferable and, unless expressly stated, may not be used in conjunction with any other offers. 

 

FAULTY GOODS

Goods are faulty if they are received damaged or where a manufacturing fault occurs. Items that are damaged because of normal wear and tear are not considered to be faulty.

If You would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, You are entitled to a full refund. 

 

COLOURS

We have made every effort to display accurate images of each product’s colour and design, however actual colours and design may vary slightly, due to different device screen settings, the lighting in the shoot location, slight differences in product finishes over time and other factors. Therefore, we cannot guarantee that Your monitor or screen's display of any colour will be entirely accurate to the actual product. 

In purchasing from Tigerlily Pty Ltd Aust, you agree to accept the small risk that there may be a slight variation between the actual colour and design, and the representation of the product on our website imagery.

 

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to technical/typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and Your credit card charged. If Your credit card has already been charged for the purchase and Your order is cancelled, we shall immediately issue a credit to Your credit card account in the amount of the charge.

 

THIRD PARTIES

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site and is not liable for any losses or damage caused by this website or any website linked to or from this website.

 

NO COMMERCIAL USE

This Site is for Your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on Your own Site.

 

LIABILITY

Subject to any rights You have under any consumer protection law or any other Laws that cannot be excluded, we will not be liable to You or any third party for any loss, damage, cost, expense or injury (including indirect or consequential loss such as loss of revenue, profits, anticipated savings, goodwill or business opportunity, injury to Your reputation) in contract, tort (including negligence), under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through our Website.

Subject to any rights You have under any consumer protection law or any other Laws that cannot be excluded, we excludes, all implied terms and warranties whether statutory or otherwise, relating to our website or the subject matter of these Terms and Conditions. You may be entitled to certain rights under consumer protection law or other Laws that cannot be excluded, including any statutory guarantees that are provided under competition and consumer legislation, including, as applicable, the Competition and Consumer Act 2010 (Cth)

Our liability to You for loss or damage of any kind arising out of these Terms and Conditions will be reduced or limited to the extent (if any) that You cause or contribute to the loss or damage.

 

INTELLECTUAL PROPERTY

This site is owned and operated by Us and our related companies. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of or used under license by Us.

The intellectual property rights in all software and content made available to You on or through this Site remain our property or that of our licensors and are protected by intellectual property laws and treaties around the world. All such rights are reserved by Us and our licensors. You may store, print and display the content supplied solely for Your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to You or which appears on this Site nor may You use any such content in connection with any business or commercial enterprise. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.

 

GENERAL

We reserve the right at all times to make changes to these Terms and Conditions. Any variations to these Terms and Conditions will take effect from posting on the Website. The Terms and Conditions which apply at the time of Order are those that govern Your relationship with Us with respect to that Order.

Any provision of these Terms and Conditions that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Terms and Conditions nor affect the validity or enforceability of that provision in any other jurisdiction.

A failure or delay by Us to exercise a power or right under these Terms and Conditions does not constitute as a waiver of that power or right, and the exercise of a power or right by Us does not prelude its future exercise or the exercise of any power or right.

The laws of New South Wales, Australia govern this agreement. Your transaction is deemed to have taken place in New South Wales.